Enterprise Access – Technical Support
Thank you for visiting the Enterprise Access Division Technical Support page. We are dedicated to serving your needs for all after-sale inquiries on VeriSeries 3G & 4G, 3D Face and MVXX product lines. In order to assist you, we require a Product serial number (S/N). Why do we need a S/N?
The tutorials above will be available for download shortly, if you require immediate assistance please email us.
For further details on this policy please refer to our Support Program Packages.
All support inquires for product in warranty are absolutely free, we only require your product S/N to proceed. We use the S/N to validate several items such as warranty status, ownership of the security appliance, and product type. To assist in the integrity of your security appliance we do not provide significant support to those individuals without a proper S/N via phone or email interactions.
Contacts & Hours of Operation
Americas
Tel: 905 940 7477
Toll Free: 888 940 7477
(North America)
Fax: 905 940 7484
Email Support
Business Hours:
Monday – Friday
8:00am – 8:00pm (EST)
International
Tel: +41 22 849 1059
Fax: +41 22 849 1060
Email Support
Business Hours:
Monday – Friday
8:30am – 5:30pm (CET)
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